Tạp chí đã xuất bản
2004
ISSN
ISSN 2615-9813
ISSN (số cũ) 1859-3682

Số 226 | Tháng 01/2025

Tác động của xu hướng đổi mới của công nghệ tài chính và các hoạt động đầu tư phát triển ngân hàng số đến hiệu quả kinh doanh của các ngân hàng thương mại Việt Nam

Lê Bảo Thy, Trần Thị Mỹ Phương, Võ Thị Hương Quế Anh

Tóm tắt:

Bài viết này phân tích sự tác động của đổi mới của công nghệ tài chính (fintech innovation) và đầu tư phát triển ngân hàng số (Digital banking) ảnh hưởng đến hiệu quả kinh doanh của 32 ngân hàng thương mại (NHTM) Việt Nam giai đoạn 2012–2022 sử dụng mô hình hồi quy theo phương pháp bình phương tối thiểu tổng quát khả thi (Feasible Generalized Least Squares - FGLS). Kết quả nghiên cứu cho thấy trong giai đoạn hiện nay làn sóng đổi mới fintech thể hiện qua giá trị giao dịch của người dùng thương mại điện tử và thanh toán di động làm gia tăng sự cạnh trạnh mạnh mẽ giữa các ngân hàng và các công ty fintech, từ đó làm giảm lợi nhuận của các ngân hàng. Bên cạnh đó, kết quả nghiên cứu thực nghiệm của nhóm tác giả cho thấy việc đầu tư phát triển hệ thống máy ATM, POS làm tăng chi phí, kém hiệu quả và có tác động ngược chiều đến hiệu quả hoạt động, trong khi việc đầu tư vào hoạt động nghiên cứu và phát triển, sản phẩm dịch vụ ngân hàng số đặc biệt trên nền tảng di động sẽ làm gia tăng lợi nhuận của của ngân hàng. Các giải thưởng liên quan đến công nghệ và ngân hàng số cũng tạo động lực giúp các ngân hàng đầu tư mạnh vào lĩnh vực này để thu hút khách hàng, cải tiến quy trình, tăng độ nhận diện thương hiệu và cải thiện hiệu quả kinh doanh.

 

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The Impact of Fintech Innovation and Digital Banking Investments on the Performance of Commercial Banks in Vietnam

Abstract:

This study examines the impact of fintech innovation and digital banking investments on the performance of 32 commercial banks in Vietnam from 2012 to 2022. Using a Feasible Generalized Least Squares (FGLS) regression model, the findings reveal that the rise of fintech innovation—measured through e-commerce and mobile payment transaction volumes—intensifies competition between traditional banks and fintech firms, leading to a decline in bank profitability. Additionally, investments in ATM and POS infrastructure are associated with higher operational costs and reduced efficiency, negatively affecting overall performance. However, strategic investments in research and development, particularly in mobile-centric digital banking services, positively influence bank profitability. Moreover, recognition through technology and digital banking awards incentivizes banks to invest further in innovation, attracting customers, streamlining operations, strengthening brand awareness, and enhancing overall performance.

 

DOI: https://doi.org/10.63065/ajeb.vn.2025.226.110132

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  • Cơ quan chủ quản: Trường Đại học Ngân hàng Thành phố Hồ Chí Minh

    Cơ quan xuất bản: Tạp chí Kinh tế và Ngân hàng châu Á

  • Địa chỉ Tòa soạn: 36 Tôn Thất Đạm, Phường Nguyễn Thái Bình, Quận 1, TP.HCM, Việt Nam
  • Điện thoại: 028.38210238|Email: ajeb.vn@hub.edu.vn
  • Giấy phép trang thông tin điện tử: Số 201/GP-TTĐT do Cục Phát thanh, Truyền hình và Thông tin điện tử cấp ngày 11/11/2016
  • Giấy phép Hoạt động Tạp chí in: 388/GP-BTTTT ngày 02/11/2018 in tại Công ty TNHH Một Thành viên In Kinh tế
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